SECTION 1 - INFORMATION WE COLLECT AND WHAT WE DO WITH IT
If you visit our site to browse:
We will only collect and store the domain name and host from which a user accessed the Internet (e.g., aol.com), the IP address of the user’s computer, the user’s browser software and operating system, the date and time the user accesses the site and the Internet address of any Web site from which the user linked directly to our site or to which the user links after visiting our site. We use this information to measure the number of visitors to sections of our sites, to determine from where our visitors linked and to where our visitors link from the sites and to help us make our sites more useful. This information is not linked to personally identifiable information that can identify any individual person.
If you engage with us while at our site:
If you register with the Twice Element VIP club or via our newsletter subscription forms we collect and store the Personally Identifiable Information you provide through this process such as your email address and name. Signing up to the Twice Element VIP club or newsletter form is entirely voluntary. We use this information to:
- register confirmation of your extended warranty (if you joined the VIP club and have previously purchased a product from Twice Element)
- contact you with carefully selected special offers, promotional material or news from Twice Element.
If you communicate with us through our site then we collect and store information about this communication in a file specific to you. We use this information to provide our users with ongoing customer assistance and technical support.
From time to time, our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address) and demographic information (such as post code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.
This information is not shared or sold to any 3rd parties and is solely for the use of Twice Element. We may need to disclose details of your communication to law enforcement or other government officials if appropriate for your protection or in connection with an investigation of fraud, intellectual property infringement or other activity that is illegal or may expose us or our users to legal liability.
SECTION 2 - IF YOU DO NOT WISH TO DISCLOSE USER INFORMATION
If you do not want to provide us with certain User Information then you may opt out by not using the service that provides us with such User Information. For example, if you do not want us to retain your name, then you may choose not to register for the Twice Element VIP club user or not to send us a communication. You will not be entitled to the benefits of registration or a response to the communication, but you are still free to browse the site.
SECTION 3 - REMOVAL OR CORRECTION OF PERSONALLY IDENTIFIABLE INFORMATION
Upon your request, we may remove your Personally Identifiable Information from our database and correct any errors you identify in such information. If Personally Identifiable Information is removed, you will lose access to the parts of the Site for which you must provide such Personally Identifiable Information to gain access. After removal, we will only retain copies of such information as are necessary for us to comply with governmental orders, resolve disputes, troubleshoot problems, enforce any agreement you have entered into through our Site and as otherwise reasonably necessary. Any Personally Identifiable Information provided as a part of a transaction on the Site represents a record of that business transaction that cannot be altered after the transaction is complete.
SECTION 4 - SECURITY
This Site takes every precaution to protect our users’ information. Twice Element has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.
SECTION 5 - USE OF 3RD PARTY SERVICES
On this site we make use of multiple 3rd Party services. This includes embedded video players and embedded maps. These services allow us to add features to the site that would otherwise not be possible. Any additional information collected on you by 3rd Parties through the use of these services is not recorded by us.
SECTION 6 - REMOVAL OF CONSENT
If after you opt-in to the Twice Element VIP club or provide Personally Identifiable Information through other means you change your mind you may withdraw your consent for us to contact you or continue with the collection use or disclosure of your information, at anytime. You may do this by unsubscribing by email at email@example.com.
SECTION 7 – AMAZON
Our store is hosted on AMAZON. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Amazon have their own privacy policies in respect to any Personally Identifiable Information and we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.
SECTION 8 - LINKS
SECTION 9 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country of residence or state and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 10 - COOKIES
Cookies are pieces of data stored on your hard drive concerning a current or previous web experience, We may use a cookie to record previously established interests and preferences (via data submitted to us) so as to enhance the experience whilst using our site. Because the cookie is client side, i.e. on your hard drive, your privacy is in no way compromised. You may deactivate cookies in your web browser, or reject the creation of a cookie depending on your personal preferences. If you do so then our web site functionality may be compromised and certain services may not be available.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org.